Privacy Policy

Copy Co ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, place an order, or interact with our printing, mailing, or related services.

1. Information We Collect

We may collect the following types of information when you interact with our site or services:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
• Business Information: Company name, title, and related contact data when provided for business accounts or orders.
• Order Details: Print files, artwork, mailing lists, or other documents you upload for production or fulfillment.
• Website Usage Data: IP address, browser type, operating system, and general site activity collected through cookies or analytics tools.

2. How We Use Your Information

Your information is used to:

• Process and fulfill your printing, copying, and mailing orders.
• Communicate about quotes, proofs, and project status.
• Send invoices, receipts, and order updates.
• Improve our website, workflow, and customer service.
• Comply with postal, tax, and legal obligations.

We do not sell or rent your personal information to third parties.

3. File and Data Security

We understand the sensitive nature of client materials and mailing data. All uploaded files and mailing lists are stored on secure servers with limited access. Files are kept only as long as needed to complete your job or as required by law.

Sensitive data, including payment information, is encrypted during transmission.

4. Payment Processing

Payments are processed securely through trusted third-party providers such as Authorize.net or PayPal Business. Copy Co does not store or retain your full credit card number on our servers.

5. Email Communication

By providing your email address, you consent to receive communications related to your orders, account, or project updates.

You may also receive occasional promotional emails; you can unsubscribe at any time via the link in the message or by contacting us directly.

6. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand visitor activity and improve user experience.

You may disable cookies through your browser settings, though some site features may not function as intended.

7. Sharing of Information

We may share limited information with:

• Trusted partners and vendors who assist in production, shipping, or mailing operations on our behalf.
• Technology or service providers (e.g., payment processors, hosting platforms) under confidentiality agreements.
• Postal or governmental authorities when required for compliance with mailing or legal regulations.

We do not share your mailing lists, files, or project data with outside marketers.

8. Your Rights and Choices

You may request to access, correct, or delete your personal information by contacting us at the email listed below. We will respond to verified requests as required by applicable privacy laws.

9. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before sharing personal information.

10. Changes to This Policy

Copy Co may update this Privacy Policy periodically. The revised date at the top reflects the latest version. Continued use of our site after updates constitutes your acceptance of the revised policy.